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Professional Telephone
Answering Service
Vancouver

Live Vancouver-based staff answer every call professionally

  • Live Vancouver-based staff answer every call professionally
  • Seamless integration with your business software and calendar
  • Professional telephone service starting at $60/month
Get Started Today Call to Learn More
South Granville Hero
South Granville Hero
Vancouver Office

Choose Your Professional
Call Handling Solution

Focus on what matters most - growing your business. Let our experienced Vancouver team handle your calls with the professionalism and personal touch your clients expect.

Perfect for solo practitioners, consultants, and small businesses who need professional call handling without complexity.
tag Starting $25 Monthly

Contact for personalized quote

What's Included:

  • Dedicated Vancouver phone number - choose from available local numbers or port your existing number
  • Voicemail to email service - recordings delivered instantly with caller details and transcription
  • Call transfers - connect callers directly to your cell, office, or preferred number via autoattendant

Ideal for growing businesses that need advanced call management and multiple communication channels.
tag Starting $150 Monthly

Contact for personalized quote

Everything in Basic plus:

  • Live call answering by Vancouver staff - professional greeting using your company name
  • Message taking and delivery - detailed messages via email with caller information
  • Business hours coverage - Monday to Friday, 8:30 AM to 5:00 PM
  • Multiple geographic phone numbers - establish presence in different Vancouver areas
  • Advanced call routing - sophisticated transfer rules based on caller type or time
  • Fax number included - dedicated fax line with email delivery
  • Priority message delivery - urgent calls flagged and delivered immediately
  • Extended customization - detailed scripts and specialized handling procedures

For high-volume practices, specialized industries, or businesses with unique requirements.
tag Contact for personalized quote

Contact for personalized quote

Advanced Features Available:

  • High-volume call management - dedicated resources for busy practices
  • Industry-specific protocols - specialized knowledge for medical, legal, or technical fields
  • Advanced software integration - deep connection with your CRM, scheduling, and business systems
  • Multi-language support - bilingual service capabilities when needed
  • After-hours and emergency protocols - 24/7 coverage options for critical business needs
  • Dedicated account management - assigned team member who knows your business intimately

All packages include month-to-month terms with no long-term contracts required.

High Call Volume?
We can help.

Vancouver Office Vancouver Office Vancouver Office Vancouver Office Vancouver Office Vancouver Office Vancouver Office

Works with the Tools Your
Already Use

Stop juggling multiple systems. Our Vancouver team integrates directly with
your existing business software to provide seamless appointment booking,
message delivery, and customer service.

Calendar Icon Calendar & Scheduling:
  • Jane App - Direct appointment booking for health and wellness practices
  • Google Calendar - Real-time appointment scheduling and availability checking
  • Outlook Calendar - Integration with Microsoft business environments
  • Calendly - Automated booking for consultants and service providers
Calendar Icon Communication & Notifications:
  • Slack - Instant team notifications for important calls and messages
  • Microsoft Teams - Enterprise communication integration
  • Email systems - Detailed message delivery to any email platform
Calendar Icon Business Management:
  • CRM systems - Customer information updates and call logging
  • Legal practice software - Specialized integration for law firms
  • Medical practice management - HIPAA-compliant handling for healthcare providers
Vancouver Office

How Integration Works

Our experienced team learns your business processes and integrates call handling directly into your workflow. Whether you need appointments booked, messages categorized, or calls routed based on specific criteria, we adapt to how you work.

Setup is simple:

  • Provide access to your scheduling system
  • Define your call handling preferences
  • We configure the integration and test thoroughly
  • Go live with seamless call management

Why Local Service Makes
All the Difference

In an era of offshore call centers and AI phone systems, we provide something increasingly rare - genuine local service with personal accountability.

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In-Person Accessibility

When you work from one of our Vancouver office locations, call management becomes effortless:

  • Walk up to reception for immediate message updates between meetings
  • Hand off urgent information in person when returning from appointments
  • Face-to-face coordination for complex scheduling or special requests
  • Real-time communication about changing availability or priorities

Vancouver Market Knowledge

Our team understands your business environment:

  • Familiar with Vancouver locations - we can provide accurate directions to clients
  • Local business landscape knowledge - understand your industry and local market
  • Cultural context and communication style - natural conversation flow with Vancouver clients
  • Time zone alignment - no delay between your business hours and call handling

Professional Communication Standards

Every call reflects your business professionalism:

  • Clear, professional English communication - speakers who represent your business excellently
  • Understanding of Canadian business etiquette - appropriate tone and formality for your industry
  • Personal relationship development - our team gets to know your business and builds rapport with regular callers
  • Consistent service quality - local accountability ensures reliable, high-quality service

Simple Setup, Professional Results

Getting started with professional telephone answering is straightforward. Most clients are live within 24-48 hours of signing up.

Vancouver office

Step 01

Choose Your Service Level

Select the telephone answering package that matches your call volume and customization needs. Our team helps you determine the right fit during consultation.

Vancouver office

Step 02

Quick Setup process (24-48 hours)

Choose Your Phone Number:

  • Select from available Vancouver phone numbers
  • Port your existing business number to our system
  • Add additional geographic numbers if needed

Customize Your Service:

  • Define how calls should be answered (your company greeting)
  • Provide employee names, responsibilities, and contact preferences
  • Set up call routing rules (cell phone, voicemail, or transfer preferences)
  • Configure after-hours handling (forward to cell, send to voicemail, or custom routing)

Software Integration Setup:

  • Connect your calendar for appointment booking
  • Configure message delivery preferences (email, Slack, or in-person)
  • Set up any specialized forms or protocols for your industry
  • Test all systems to ensure smooth operation
Vancouver office

Step 03

Brief Training Session

Our team reviews your business processes and any specific requirements. We familiarize ourselves with your services, common caller questions, and any industry-specific terminology or procedures.

Vancouver office

Step 04

Go Live with Professional Service

Your calls are answered professionally while you focus on serving clients and growing your business. Adjustments and refinements are made continuously based on your feedback.

Good Morning

Stunning entrances to greet you and your guests

Good Morning

Stunning entrances to greet you and your guests

Perfect for Vancouver Professionals

Our office spaces are designed to serve the diverse needs of
Vancouver’s professional community:

Impress clients with professional meeting spaces and have your calls screened with our live phone answering service.

Secure, private offices with professional reception to build client trust and maintain confidentiality.

Specialized layouts with comfortable client seating, flexible scheduling, and discrete professional environments.

Multiple locations let you meet clients wherever is most convenient, with professional addresses that build credibility.

All-inclusive services give you big-company capabilities without the overhead – focus on growing your business.

Professional workspace when you need it, with the flexibility to work from anywhere while maintaining a Vancouver business presence.

Scalable solutions that grow with your business, from single offices to multi-person suites with meeting room access.

What our clients
have to share

stars

Coworking in Vancouver —
the perfect balance of productivity.

Sarah M. - Financial Advisor

Testimonial Background
Mark Z

Mark Z.
- Employee

I love working in Vancouver
with a view like this!

stars

I find the Staff in Vancouver to
be the absolute best.

Reuben M. - Trusted Client

Frequently Asked Questions
About Our South Granville Location

We maintain 2-3 staff members who can handle incoming calls at each location, and our phone system can manage up to 44 simultaneous calls. During busy periods, we prioritize calls efficiently and, in the rare instance we can't answer within 50 seconds, calls automatically forward to your designated after-hours handling (typically voicemail).

Experience the Vancouver Office difference at our South Granville location. Professional office space, meeting rooms, and virtual office services designed for Vancouver professionals who demand more than just square footage.